When the Caisse received the results from the 2007 member satisfaction survey, the results indicated that the Caisse was not proactive enough and was more reactive to your financial needs.

Being proactive entails that we must go beyond our members' needs. Here at the Caisse, it means that we must ensure that the members’ goals and expectancies are always met while at the same time ensuring that his or her experience is fruitful and positive. The Caisse employees accomplish this by:

1. Making suggestions concerning your personal finances;
2. Helping you see your projects through as well as guiding you along the way;
3. Establishing a regular line of communication with you to update any changes to your financial needs.

Two of the many strategies used to meet your expectations are the creation of this website as well as the sending of our Clic InfoD newsletter. Here is the list of subjects to date:

• RRSP contributions
• Discover your mortgage borrowing profile
• The budget: important steps to follow while buying a house
• And the scholarship winners are…
• Your dividends
• Versatile Line of Credit
• Tips to save more money
• The school caisse
• RESP contributions
• Focus groups
• Master your credit

What do you think? Please feel free to share your comments and suggestions with us.

 We look forward to serving you soon.